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Support channels and response windows

Reach the Fltcopilot engineering team directly for telemetry integration, navigation tuning, or field deployment questions. We route every request to the right specialist within one business day.

Technical support desk Open a ticket for software issues, sensor calibration, or API access. Our engineers respond within 8 business hours. Direct engineering email For detailed technical discussions, send logs, flight data, or configuration files to info@fltcopilot.com. Priority phone line For urgent mission support during active field operations, call +60 14 845 5425 between 08:00 and 18:00 MYT. On-site deployment support Our field engineers can join your team for initial setup, pilot training, and system validation at your operational site.
Submit a support request

Book a telemetry briefing slot

Walk through the Fltcopilot copilot stack with an engineer who knows cargo drone ops in Malaysian agriculture. Pick a day, tell us what you are flying, and we will prepare the session around your fleet.

  • Format45-minute video call with a systems engineer, no sales script.
  • AgendaLive walkthrough of the telemetry dashboard, data fusion pipeline, and navigation fallback logic.
  • PrepShare your drone model and typical mission area; we will tailor the demo to your terrain.
  • AfterYou receive a summary sheet with integration notes and next technical steps.

Contact the Fltcopilot Operations Desk

Direct lines for mission planning, telemetry integration, and fleet support. Our engineering team in Terengganu responds to B2B inquiries during operational hours, Monday through Friday.

Operations Base Jalan Hulu Takir, Kampung Baru Seberang Takir, Terengganu, 20100, Malaysia Mission Hotline +60 14 845 5425 Telemetry Support info@fltcopilot.com Working Hours Monday to Friday, 09:00 to 18:00 MYT. Field support available for active agricultural mapping campaigns.

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